FAQ
Do you offer international shipping?
Yes, we ship our products internationally. We work with reliable courier services to ensure the safe and timely delivery of your orders, both within Mexico and to other countries.
How long does it take to process and ship an order?
We strive to process and ship orders as quickly as possible. Typically, orders are processed within 1 up to 3 weeks. Shipping times may vary between 2 up to 6 days depending on the destination.
Production Times for Sculptures
Huichol art-decorated sculptures have a production time of 2 to 3 weeks (14 to 21 business days).
Small hand-painted Alebrijes take 2 to 3 weeks, medium-sized ones take 4 to 7 weeks, and large ones (over 60 cm / 23.6 in) can take up to 4 months to complete.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. This number will allow you to track the progress of your shipment through the website of the courier company used.
Do you offer customization or special orders?
Yes, we are pleased to offer customization options and consider special orders. Please contact us directly to discuss your requirements and see how we can tailor our products to your specific needs.